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Loyalty Program Drives 50% of Merkur’s B2C Transactions: 11% Revenue and 7.7% Membership Growth in Just Five Months

Imagine a shopping experience where every online or in-store interaction is connected, driven by rich data insights, and personalized to your preferences in real-time. This...

How AdmiralBet Enhanced Efficiency in Customer Support

In a market where products and services often blur into sameness, exceptional customer support can be a game-changing differentiator. AdmiralBet recognized this opportunity and took...

Turn Customer Data Into Your Marketing Superpower

We all know the truth: today’s businesses run on data. But in a world overwhelmed with data, simply having it isn’t enough—you need to make...

How Franck Transformed Consumer Engagement

Franck, a household name in Croatia with over 132 years of heritage, is setting new industry standards as one of the first FMCG brands in...

From Data to Action: How AI Agents Are Changing the Game?

Imagine you’re managing a customer service team. Instead of relying on human agents to tackle every routine task, you’ve got an AI agent on your...

Agilcon’s Guide to the Intelligence Age: Keynote Speech

In the second part of his keynote speech at AdriatiCON 2024, Marko Perme, CEO of Agilcon, outlined four key steps to help your business lay...

Reimagine Your Business In The Age of AI Agents: Keynote Speech

The AI revolution was supposed to change everything, from how we work to how we live. But two years after the hype around AI tools...

Use Salesforce Experience Cloud to Grow Digital Presence.

Whether it’s building a comprehensive knowledge base, setting up a self-service portal, or launching a dynamic forum or partner community, Experience Cloud has you covered....

Blend AI with Your Salesforce Data

Remember when we introduced you to Einstein GPT – that super smart assistant melding the best public and private AI models with your CRM data?...

Agilcon - Customer Experience Library