Manufacturing event EN - Agilcon - Customer Experience Library

From lead to cash and beyond.

EVENT | For leaders in manufacturing companies who want to connect the entire customer lifecycle

In manufacturing companies, a lot of value is lost outside production itself. It happens when sales, partners, service, and data live in separate worlds.

➡️ Disconnected ERP and CRM, an unclear pipeline, trade show leads stuck in spreadsheets, manual handling of documents and contracts, scattered installed base data, and service and after-sales working separately.

The result is usually the same: the company loses speed, margin, opportunities, and customer trust.

At the event, we will show how manufacturing companies connect sales, marketing, partner channels, service, ERP data, and installed base data into one operational cycle, from first contact to service.With real examples from practice, the PIRNAR and TRIMO Group will join us to share real examples and practical experience.

Free of charge | limited number of seats*

RESERVE your spot ➡️

Agilcon manufactoring Event EN

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You’ll hear from:

Amel Ščuk

Digital Specialist, Pirnar d.o.o.

Špela Makovšek

Marketing Director, Pirnar d.o.o.

Matej Rozman

CRM & Sales Information Specialist, Trimo d.o.o.

Tina Hodkinson

Account Executive, Salesforce

Zdravko Barec

Principal Solution Engineer, Salesforce

Marko Perme

Director, Agilcon Group

Nika Loparič

Head of Sales, Agilcon

Majda Drame

Sales Consultant, Agilcon

Who is this event for?

This event is designed for leaders and decision-makers in manufacturing companies who:

operate in complex manufacturing environments, from equipment and component manufacturers to distributors,
lead sales, partner channels, service, after-sales, marketing, or IT,
operate across multiple markets, through agents, distributors, or more complex sales models,
want better visibility into the sales pipeline, documentation, equipment, and service.

Why will it be worth your time?

You will see a real example of how Pirnar connected B2C and B2B processes, partners, fieldwork, and after-sales into a single operational view.
You will hear which global practices work best in manufacturing and how to turn them into practical steps in your own company.
You will meet peers from the industry, compare challenges, and hear first-hand how other manufacturing companies are tackling similar operational barriers.

What does a unified operational view mean in practice?

🎯 Leads, marketing, and trade shows

Capture and structure contacts from trade shows, events, and campaigns.

📈 Pipeline and forecasting

A realistic sales pipeline, clear status, and more reliable forecasting.

🤝 Partners and distributors

More visibility across partner channels, with less guessing and fewer blind spots.

📄 Quotes, contracts, and documentation

Less manual work, with a clear flow from quote to signed documentation.

🔄 Manufacturing 360 and ERP

Connected CRM, ERP, and key data in one operational view.

📦 Assets and after-sales

Visibility into the installed base and after-sales activities.

🛠️ Service console and Field Service

Service requests, field work, reports, and work orders without paper.

🤖 Agentic AI in practice

Less administration, faster insights, and better next steps.

Attendance at the event is free of charge, but the number of seats is limited.